Privacy Policy

Updated January 28, 2022

SmartProperty is your portal to discovering leading real estate agents in Costa Del Sol. Our website is crafted to facilitate your connection with property agents ideally suited to your requirements. Submitting inquiries through our site’s forms allows us access to your personal information.

It’s our priority to ensure your personal data is handled securely and appropriately.

Who Manages Your Personal Information?

SmartProperty, powered by MarketLeaders Group, operates the SmartProperty platform and is responsible for managing the personal data collected from our users.

MarketLeaders Group

Nueva Andalucia, Marbella

Email: help@smartpropertyspain.com

As the provider of this website, we’re registered with GoDaddy Inc.

When you consent to us forwarding your personal details to others, they become responsible for their data handling.

What Constitutes Personal Information?

Personal information encompasses any data about an identified or identifiable person, such as names, addresses, email addresses, and phone numbers.

How Does SmartProperty Process Your Personal Data?

We process only the necessary personal data to ensure our services function correctly. This information is solely used to provide you with offers from real estate agents, along with related administrative tasks.

The purpose of processing your personal data is to present you with the best offers from our suppliers (real estate agents).

By using SmartProperty’s services, you consent to agents contacting you with relevant information about your inquiry via phone, SMS, or email.

Basis for Data Processing

The legal basis for our data processing activities is Article 6(1) of the GDPR.

Our processing is essential for SmartProperty to deliver personalized offers. This activity is also crucial for you to receive the offer, making the interests legitimate under Article 6(1)(f).

Data Retention Period

Your personal data is stored on secure, password-protected servers. Information collected via the website or contact forms is deleted no later than 18 months after submission.

Should you wish for your personal data to be deleted sooner, please email us at help@smartpropertyspain.com.

Sharing Your Personal Data

Submitting a request for offers through our platform means your contact information is forwarded to relevant real estate agents. This includes your name, email, and other details provided in the request.

Your information will not be shared with any third parties beyond this scope, nor will it be transferred outside the EU/EEA area.

We ensure our suppliers adhere to regulatory standards, guaranteeing that they have an adequate privacy policy where you can access your stored data.

Third-Party Links

Our website may link to other sites. We do not control how these third parties handle your information or their privacy practices. For more details on their data handling, we recommend reviewing their privacy policies.

Cookies

Our website utilizes cookies, more about which can be read here.

Your Rights

You have several rights under data protection laws regarding the handling of your information. To exercise these rights, please contact us at help@smartpropertyspain.com.

You have the right to access, correct, and in some cases, delete your personal data before the automatic deletion date.

Complaints

If you have complaints about how SmartProperty processes your personal data, you can lodge a complaint with the Data Protection Authority.

Questions or Concerns

Ensuring the responsible and secure handling of your personal data is paramount to us.

For any questions or if you have suggestions on how we can improve our data handling, please don’t hesitate to contact us at help@smartpropertyspain.com.